|
|---|
Terms of service Terms of Service When using the Service provided by Glasweb, defined below in Section 1.1, you agree to be bound by all of the following terms (the "Terms of Service") within this Agreement. Glasweb reserves the right to alter, amend or modify any provision of this Terms of Service Agreement at any time with or without prior notice to you. This Agreement is effective from your acceptance thereof, which is indicated by the establishment of your account. If you are a current Glasweb client when this Agreement is activated, your continued use of the Service constitutes your acceptance of this Agreement. 1. Service 1.2. Any means of identification assigned to you by Glasweb (including username and IP address) will remain the property of Glasweb. Glasweb reserves the right to alter or replace these forms of identification at any time. 1.3. Glasweb makes no guarantees as to the continuous availability of the Service or any specific feature of the Service. Glasweb reserves the right to discontinue and/or change the Service or any of its features at any time with or without notice. 2. Registration Requirements 2.1. In consideration of the Use of the Service, outlined below in Section 3, Client certifies to Glasweb that he/she is not a minor. By accepting this Agreement, you represent that you are at least 18 years of age. 2.2. You agree to provide Glasweb with accurate, complete and up-to-date billing information, including your legal name, electronic mail (e-mail) address, home address, and telephone number. All changes to this information must be reported to Glasweb within 30 days of the change. 2.3. By accepting this Agreement, you agree that you are responsible for all charges posted to your account until you close the account as specified in Section 11. If any information provided by you is inaccurate, not current or incomplete, Glasweb retains the right to suspend or terminate your account. 3. Use of the Service 3.2. You are responsible for maintaining the confidentiality of passwords used by yourself or any authorized user for your account. 3.3. You will not use the Service or permit others to use the Service through your account in any way that violates any law or regulation; subjects Glasweb to liability; or is in any violation of the Glasweb Terms of Service Agreement. 3.4. You are responsible for all data on your account, Glasweb do perform automated weekly backups but will not be held responsible for any data loss from data that has not been covered by the backup. All accounts have a backup facility that will allow clients to perform full backups of their website data and database information. 4. User Conduct 4.2. You may not resell multi hosted accounts. 4.3. You agree that your use of the Service is subject to all applicable local, state, national and international laws and regulations. Furthermore, you agree that you recognize that violation of any such laws, rules and regulations shall be cause for immediate termination, without notice, of your account at the sole discretion of Glasweb. 5. Unacceptable Use of Service 5.2. We reserve the right to remove permission to access the Service if we suspect security violation attempts involving your account, whether directly deliberately caused by you or not. 5.3. Spamming, to send unsolicited commercial email or newsgroup posts, from the server or involving your domain. 5.4. Mail bombing, sending of large files or emails to other users against the request of an Internet user, whether or not our servers are used. 5.5. Violations of system or network security is prohibited, and may result in criminal and civil liability. Examples include, but are not limited to, the following: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. 5.6. The use of programs that consume an excessive amount of CPU run time or Random Access Memory (RAM) on the server. 5.7. Unacceptable site content, links, storage and/or distribution including, but not limited to, pirated software or programs which are intended or used for security violation purposes ("cracking software"); "Warez Sites"; "IRC Bots"; nudity; sexually explicit or offensive material; and defamatory, scandalous, or private information about a person without their consent.
6.2. Current pricing for services may be obtained by sending an email to: services@glasweb.co.uk. Glasweb reserves the right to change prices, rates and/or institute new charges/fees at any time upon 30 days prior notice. 6.3. A service charge, will be levied to your account for each cheque that is returned to Glasweb for insufficient funds. 6.4. Payment must be made towards your account on its assigned due date, you will be notified of any renewals 14 days before they are due. If your account is delinquent, your account will be suspended or terminated after your renewal date at the sole discretion of Glasweb. Glasweb reserves the right to apply an administration fee of £10.00 to recover (where possible) data from a suspended or terminated account. 6.5. Payments for domain names are non refundable once the domain name has been registered. 6.6. Glasweb reserve the right to charge a £10.00 administration fee to transfer domain names from Glasweb to another domain management organisation.
Glasweb may, at its sole discretion, charge a fee of £10.00 or greater to reinstate a suspended account. 6.5. If you believe that Glasweb has billed you in error, you must contact the Billing Department within 30 days of the invoice or transaction date of the charge. Refunds or adjustments will not be given for any charges billed in error which are more than 30 days old. 7. Discaimer of Warranties 7.2. Glasweb shall not be liable for any costs or damages arising directly or indirectly from use of the Service. It is soley your responsibility to evaluate the accuracy, quality, completeness, and usefullness of all opinions, advice, services, and other information provided through the Service. 8. User Remedies 8.2. Under no circumstances shall Glasweb, its employees, affiliates or contractors be liable for any direct, indirect, incidental, special, punitive, or consequential damages that result in any way from any: use of your account or the Service or your inability to use the Service; your reliance on or use of information, services or merchandise provided on or through the Service or that result from mistakes, ommissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance. 9. Idemnity 10. Termination of Agreement 10.2. Glasweb may terminate this Agreement at any time without cause upon 30 days prior notice; or; immediately if you or any person who has access to the Service through your account, commit a material breach of this Agreement including, but not limited to, a breach of any obligation imposed under Sections 2, 3, 4, 5 or 6 or if you fail to pay any charges within 10 days of the date they accrue. 10.3. Upon termination of this Agreement, all rights granted to you or your authorized users under this Agreement shall immediately cease and terminate. 10.4. Termination from this Agreement does not release you from the obligation to pay all accrued charges under this Agreement. 10.5. Sections 6, 7, 8, 9, and 11 shall survive termination of this Agreement, Glasweb retains the right to enforce these provisions regardless of account status. 11. Closing an Account Include your account information (domain name, username, IP address, and password) Reference your Order/Authorization Number you recieved with your first reciept of payment. Failure to enforce strict performance of any provision of this Agreement shall not be construed as a waiver. This Agreement shall be governed by and construed in accordance with the laws of the England, UK, without regard to its conflicts of law provisions. You consent to the personal jurisdiction of the courts having jurisdiction for England, UK with respect to all disputes arising out of this Agreement, your use of the Service or otherwise between you and Glasweb. Any cause of action you may have with respect to the Service must be commenced within six (6) months after the claim or cause of action arises or such claim or cause of action is barred. 12. Promotions 12.2. Promotion codes can only be used at the time of order and cannot be redeemed after the order has been placed. Acceptable Use Policy Use and Misuse of the Services When Glasweb becomes aware of possible violations of this Agreement, Glasweb may initiate an investigation that may include gathering information from you and the complaining party, if any, and examination of material on Glasweb's servers. Glasweb, in its sole discretion, will determine what action will be taken in response to a violation on a case-by-case basis. Violations of this Agreement could subject you to criminal or civil liability. BY ACCEPTING THIS AGREEMENT, YOU AGREE TO WAIVE AND HOLD GLASWEB HARMLESS FROM ANY CLAIMS RELATING TO ANY ACTION TAKEN BY GLASWEB AS PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THIS AGREEMENT OR AS A RESULT OF ITS CONCLUSION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED. THIS MEANS THAT YOU CANNOT SUE OR RECOVER ANY DAMAGES WHATSOEVER FROM GLASWEB AS A RESULT OF GLASWEB DECISION TO: REMOVE MATERIAL FROM ITS SERVERS, WARN YOU, SUSPEND OR TERMINATE YOUR ACCOUNT, OR TAKE ANY OTHER ACTION DURING THE INVESTIGATION OF A SUSPECTED VIOLATION OR AS A RESULT OF GLASWEB CONCLUSION THAT A VIOLATION HAS OCCURRED. THIS WAIVER APPLIES TO ALL VIOLATIONS DESCRIBED IN THIS AGREEMENT. Use and Misuse of Materials You are prohibited from storing, distributing or transmitting any unlawful material through the Services. Examples of unlawful material include, but are not limited to, threats of physical harm, child pornography, and copyrighted, trademarked and other proprietary material used without proper authorization. Pornography, even if legal, are not acceptable uses of Glasweb servers. You may not post, upload or otherwise distribute copyrighted material on Glasweb servers without the consent of the copyright holder. Unacceptable uses of website content also include the presence of the following programs or the activities associated with them, regardless of whether or not any actual intrusion results in the corruption or loss of data: Server broadcast messages or any message sent on an intrusive basis to any directly or indirectly attached network; Attempts to circumvent any user authentication or security of host, network, or account; Accessing data not intended for user; probing the security of any network; Spawning dozens of processes; Port scans, ping floods, packet spoofing, and forging router information; Denial of service attacks, sniffers, flooding, spoofing, ping bombing, smurfs, winnuke, land and teardrop; Promulgation of viruses; and IRC bots, such as eggdrop or BitchX. Glasweb supports free speech on the Internet and will not suspend or cancel your account simply because it disagrees with your views expressed at your website. However, examples of unacceptable activities include posting private information about a person without his or her consent, defaming a person or business, and knowingly making available code that will have a deleterious effect on third-party computers. Where there are allegations that your on-line activity has violated the legal rights of a third party, Glasweb will not substitute itself for a court of law in deciding tort claims raised by the third party. Email Use You should not send email to any user who does not wish to receive it, either at Glasweb or elsewhere. Glasweb recognizes that email is an informal medium; however, you must refrain from sending further email to a user after receiving a request to stop. You may not alter the headers of email messages to disguise their identity or to prevent users from responding to the messages. Glasweb may disclose the usernames of accounts responsible for forged email messages to system administrators or users requesting the information. Violations of the Glasweb policies outlined herein can sometimes result in massive numbers of email responses. If you receive so much email that Glasweb resources are affected, Glasweb staff may shut down your mailbox. System Security If you are involved in violations of system security, Glasweb reserves the right to release all usernames of users involved in such violations to system administrators at other sites in order to assist them in resolving security incidents. Glasweb will also fully cooperate with law enforcement authorities in investigating suspected lawbreakers. System Resources Any usage of 10% or more of Glasweb system resources is an undue burden on Glasweb system and is unacceptable. If your usage ever exceeds 10% of system resources, your account may be terminated immediately and without prior notice. Further, running programs in the background on a Glasweb server without Glasweb prior written authorization, or running chat rooms, Internet Relay Chat, IRC bots, mailing lists that send more then 1,000 emails a day and the like are not acceptable uses of Glasweb servers.
|
| ©Glasweb 2009 |